سياسة الشحن

Shipping Policy

Order Processing

Orders are typically processed within 1 to 3 business days after payment confirmation.
Business days do not include weekends or public holidays.

During launch periods, promotions, or busy seasons, order processing may take slightly longer.

Shipping Regions

We ship within the UAE and to Saudi Arabia, subject to availability and the shipping options displayed at checkout.

Available shipping options may vary by country, city, or delivery company.

Estimated Delivery Time

Estimated delivery time:

Within the UAE: 2 to 5 business days
Saudi Arabia: 3 to 10 business days

These durations are estimates and may vary due to the shipping company, customs, address, or circumstances beyond our control.

Shipping Fees

Final shipping fees are displayed on the checkout page before order confirmation.
Fees may vary depending on the country, order weight, and purchase value.

Customs and Additional Fees

For orders outside the United Arab Emirates, customs or local authorities may impose additional fees or taxes according to the laws of the receiving country.

The customer is responsible for any customs duties, taxes, or additional import fees, unless otherwise clearly stated at checkout.

Address Information

Please ensure that the shipping address and phone number are entered correctly.
Meematchai is not responsible for delivery delays or failures due to an incomplete address, incorrect phone number, or the customer's failure to respond to the delivery company.

If an order is returned to us due to incorrect information or failure to receive, shipping fees or any additional charges may be deducted from the refund amount.