Shipping & Returns
MEEMATCHAI ميماتشاي is committed to providing a seamless shipping experience for all our customers in KSA and the Middle East. We ensure that your premium matcha products are carefully packaged and delivered to your doorstep with the utmost care and efficiency.
Our shipping costs are transparent and reasonable, and we strive to use eco-friendly packaging wherever possible to minimize our environmental impact.
We want you to be completely satisfied with your matcha purchase. If for any reason you are not happy with your order, please contact us within 30 days for a return or exchange. Your satisfaction is our priority, and we will work with you to ensure that you have a positive experience with our products.
Shipping Policy
At MEEMATCHAI ميماتشاي, we take pride in our reliable shipping methods. We aim to process and dispatch all orders promptly, ensuring that you receive your premium matcha products in a timely manner.
Our shipping costs are calculated at checkout based on the delivery address and the weight of the items in your cart. We offer both standard and expedited shipping options to accommodate your needs.
Rest assured, your matcha will be securely packaged to prevent any damage during transit, and you can track your shipment to stay informed about its status.
Return & Exchange Policy
MEEMATCHAI ميماتشاي stands behind the quality of our matcha products. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy.
To initiate a return or exchange, simply reach out to our customer service team within 30 days of receiving your order. We will guide you through the process and ensure that you are satisfied with the outcome.
Our goal is to exceed your expectations, and we are dedicated to providing exceptional customer service throughout the return and exchange process.